Maintenance
Building entrances: preparing for the cold season
Mats, foot traffic, moisture and service visits: what to review before the cold season in an occupied property.

In Montréal, Laval and Ottawa, preparing entrances starts before the first accumulation. The aim is to agree on what should be observed, cleaned and reported when water, grit and material carried indoors place greater demands on common areas.
Follow the routes people actually use
Start at the outside door and follow the route to the elevators. A secondary entrance, garage access or delivery door may see more traffic than the main lobby. Look at transitions between surfaces, places where mats shift and areas that retain moisture.
- Identify every entrance in use, including service access.
- Note delivery windows and periods of heavy traffic.
- Identify flooring materials and review their care instructions.
- Name the person to contact when an issue is observed.
Match service visits to observed conditions
A fixed schedule is a starting point, but it does not describe every day. Agree on the observations that call for an extra visit: visible accumulation, a saturated mat or a significant change in traffic. Specify who can authorize the work and how completion will be recorded. Any adjustment should remain clear in the agreed scope.
When an area needs immediate attention, staff should follow site procedures and notify the designated contact. Routine cleaning does not replace an assessment of a building defect. Recurring water ingress should be reported to management rather than simply absorbed on each visit.
Clarify mat and equipment arrangements
Review mat condition, placement and servicing with the relevant supplier. Products and methods should suit the surface and applicable care instructions. Agree on equipment storage and how access will be maintained during the work.
A useful plan names the area, the observation to make, the expected response and the person responsible for follow-up.
Review the plan after the first demanding days
Compare the plan with early field observations. Which entrances needed follow-up? Do visits match the hours people use the building? Group observations by area, then review frequency or scope with management. Keep the agreed version available so everyone works from the same plan.
Apply this to your property.
Describe the site and your priorities so the scope can be discussed with the team.
Discuss your needs

