The service at a glance
The mandate follows the site’s reality.
The final scope depends on the property and is confirmed in the proposal, with planning adapted to the site.
- Possible frequency
- Agreed checkpoints
- Typical context
- Small issues that keep returning
Service scope
What the mandate can include.
This list is a starting point. Spaces, equipment and responsibilities are specified in the proposal.
- 01Agreed visual inspections
- 02Documentation of observed issues
- 03Tracking recurring requests
- 04Coordinating contractor access
- 05Support for planned non-specialized tasks
The process
From assessment to follow-up.
The steps are adapted to the mandate. The scope and follow-up method are defined before work begins.
- Small issues that keep returning
- Several contacts or vendors
- A need for better visibility from the field
- 01Define observation points
Useful field observations make small issues visible before they get lost in conversations. The scope distinguishes routine observation, an authorized adjustment and technical work requiring a specialist.
- 02Scheduled visits
Identify authorized spaces, observation points and technical contacts. The plan specifies what the team may do and what needs management approval.
- 03Share findings
The team works in released areas according to agreed instructions. Access limitations or changed conditions are reported before modifying the scope.
- 04Coordinate next steps
An observation identifies the area, finding and contact. It is followed through to the agreed decision or review. It does not replace a statutory inspection or technical diagnosis.
Planning
A frequency adapted to the site.
Service windows are confirmed according to access and property constraints.
What is confirmed before starting
The areas, frequency, responsibilities and agreed periodic tasks.
Property types