Groupe KLEEN evaluates requests in Montréal, Laval and Ottawa, as well as surrounding areas. Coverage and team availability are confirmed during the initial assessment.
Your commercial cleaning questions, answered.
Scope, schedules, assessment and follow-up: the points most often discussed before a new mandate.
Frequently asked questions
What you need to know.
If your situation is not covered here, share it with our team for a property-specific answer.
01
Before the mandate
Service area, property assessment and preparing a request.
02
Services and scope
The intervention, contract and responsibilities in the proposal.
03
Planning
Schedules, occupied properties and operating constraints.
04
Follow-up and adjustments
Reviewing the plan and confirming changes over time.
Let’s talk about your property
A clear plan for a better-maintained property.
Preparation, recurring work and follow-up
Answers specific to materials and access also appear on each service page. These resources help prepare the discussion; the proposal confirms the scope.
Should I include access codes in the form?
No. Identify who will organize access. Sensitive details are shared through an agreed channel.
Does a recurring program include every task?
No. Periodic work, additions and exclusions must be distinguished in the proposal.
How do I report an untreated area?
Identify the property, area, date and observation. Avoid personal information and agree the next step with the responsible contact.