The service at a glance
The mandate follows the site’s reality.
The final scope depends on the property and is confirmed in the proposal, with planning adapted to the site.
- Possible frequency
- Daily or periodic
- Typical context
- Daily or periodic cleaning
Service scope
What the mandate can include.
This list is a starting point. Spaces, equipment and responsibilities are specified in the proposal.
- 01Entrances, lobbies and corridors
- 02Stairs and elevators
- 03High-touch surfaces
- 04Shared rooms and common areas
- 05Agreed periodic tasks
The process
From assessment to follow-up.
The steps are adapted to the mandate. The scope and follow-up method are defined before work begins.
- Daily or periodic cleaning
- Occupied, high-traffic property
- A consistent standard across several areas
- 01Site walkthrough
In an occupied building, cleaning should follow actual routes: lobby, elevators, floors and secondary access. One frequency everywhere can leave a busy entrance underserved while spending time unnecessarily in a quieter area.
- 02Frequency definition
Provide floors and access points, surfaces, busy hours and move dates. Share access codes through the agreed channel, never through a public form.
- 03Visit scheduling
The team works in released areas according to agreed instructions. Access limitations or changed conditions are reported before modifying the scope.
- 04Follow-up and adjustments
The review distinguishes treated areas, closed areas and periodic needs. Recurring issues inform a review of frequency or scope rather than automatically adding a task.
Planning
A frequency adapted to the site.
Service windows are confirmed according to access and property constraints.
What is confirmed before starting
The areas, frequency, responsibilities and agreed periodic tasks.
Property types